Q MOH restarts if I overflow a q to a new one.

[Mick Lenton]

Is there a way to keep the one MOH file playing across multiple Q's. I set the no answer as another q so I can expand the users being signaled of the call and when it reaches the next q the MOH starts all over again. Sounds very unprofessional..

 

[NicholasP_3CX]

No, each queue has its own music on hold file that it plays.

Each queue is its own separate entity with different settings.