Question About Live Chat Plugin Behavior on My Website

Status
Not open for further replies.

Pawno

New User
Joined
Aug 28, 2023
Messages
1
Reaction score
0
Hello everyone,

I hope you're all doing well. I've been using the 3cx Live Chat plugin on my website, and I haven't encountered any issues with its functionality, works perfectly. However, I have a minor question that's been on my mind. While it's not a major concern, I'm curious about the reason behind it.

Upon the initial entry to my website, a welcome message is displayed via the 3cx Live Chat plugin. However, when I revisit the site later, the online or offline greeting message doesn't appear again. Is this behavior considered normal? I'm wondering if there's a way to ensure that the greeting message consistently appears every time a visitor enters the site.

I am using litespeed cache plugin on my site, could it be related to this?

I appreciate any insights you might have regarding this. Thank you in advance for your assistance!
 
Status
Not open for further replies.

Forum statistics

Threads
112,147
Messages
590,959
Members
165,167
Latest member
Finatra.us