Hello,
We are using 3CX for our contact center solution, and we have enabled the live chat via 3CX Wordpress plugin.
Is there any way to limit the availability for the live chat? Currently, it will always say Online when there are no agents logged in.
Just wondering how we can disable the chat when there are no agents available?
We are using 3CX for our contact center solution, and we have enabled the live chat via 3CX Wordpress plugin.
Is there any way to limit the availability for the live chat? Currently, it will always say Online when there are no agents logged in.
Just wondering how we can disable the chat when there are no agents available?
