Hello,
-after 30 Years using no voicebox - > 3cx Customer now requested one company-wide voicebox
(same Wav File for all) which is activated by scheduler outside business-hours
-² it would be nice if still each voice-wav-email can be delivered to the individual User of the extentions
- otherwise the reception needs to transcribe all incoming voicemails
- no existing 3cx fax-maschine / no permanent external forwarding, no remote-users, no iPhone App Users...
- existing config: during business hours each extension is forwarded to reception after 15 Seconds
- if reception is unavailable - > incoming call is terminated after 60 seconds
I understand the this would be the only/best way?
1) create "dummy extension, e.g. 55 , active permanent Mailbox
2) change reception forward setting if unavailable to extention 55
Where can I set the Scheduling ?
I know auto-delivering the voice-wav-email isn´t possible with such configuration...because dummy extension 55 can have only one email-adress...
Thx in advance!
-after 30 Years using no voicebox - > 3cx Customer now requested one company-wide voicebox
(same Wav File for all) which is activated by scheduler outside business-hours
-² it would be nice if still each voice-wav-email can be delivered to the individual User of the extentions
- otherwise the reception needs to transcribe all incoming voicemails
- no existing 3cx fax-maschine / no permanent external forwarding, no remote-users, no iPhone App Users...
- existing config: during business hours each extension is forwarded to reception after 15 Seconds
- if reception is unavailable - > incoming call is terminated after 60 seconds
I understand the this would be the only/best way?
1) create "dummy extension, e.g. 55 , active permanent Mailbox
2) change reception forward setting if unavailable to extention 55
Where can I set the Scheduling ?
I know auto-delivering the voice-wav-email isn´t possible with such configuration...because dummy extension 55 can have only one email-adress...
Thx in advance!
