Queue Auto Login

[mrdaley]

Is there a way to enable auto-login to queues for all agents on a daily schedule say 9am every weekday?

 

[Charles_3CX]

I believe this is a duplicate thread that I answered here for you.

https://www.3cx.com/community/threads/queue-auto-login.122779/

 

[derek.th036]

I believe this is a duplicate thread that I answered here for you.

https://www.3cx.com/community/threads/queue-auto-login.122779/

I cant see that thread as I'm only a bronze partner. would you be able to post it here too please? thanks.

 

[Charles_3CX]

You can use the auto-scheduler with office hours or specific hours for each extension (through the admin console) to have the user status change from available to DND based on the hours set, so when in office hours to be available and logged in to the queue then when out of office hours to be in DND status and log out of the queues.

I cant see that thread as I'm only a bronze partner. would you be able to post it here too please? thanks.