Queue Call Recording

[MannyL]

Hi,

I've enabled "Queue Recording" and set it to " Allow caller to opt-out of being recorded".

I'm not seeing any recordings show up in the "Recordings" section.

Do I need to restart services? Do I need to enable recording on extensions that are members of the Queue? Anything else I'm missing to make this work?

 

[Big George]

We've the same problem:
we need to recording all queue incoming call.
Is it possible?

 

[MannyL]

I figured it out, You must set the extensions to record calls, in extension settings. The Queue settings only create the DTMF 3 opt in/out option