Queue login and logout indication on SPA504G

[Ram!]

Hi

I have got login and logout softkeys on the SPA504G and it is working fine.

However I wanted to know if we can have a indication if we press login or logout that it is logged in or something like light to change to red or even a indication that extension is logged in or out.

Thanks for your help.

 

[ian.watts]

? The prompt says whether you logged in or logged out.. isn't that enough?
Perhaps the MWI could be remajiggered to leverage queue state.. but good luck with that.

 

[Ram!]

Hi Ian,

Thank you for your reply.

I was Ok with it, but our manager asked me to check if there can be any indication for login and logout.

Can you please let me know how to do it with MWI?

 

[efounco]

Hi Ian,

Thank you for your reply.

I was Ok with it, but our manager asked me to check if there can be any indication for login and logout.

Can you please let me know how to do it with MWI?

Honestly, I don't think it's possible...

FWIW, we customized our provisioning templates so that 2 of the soft buttons on the 504G dial the queue log in/log out numbers. That way, users can just press a single button to log in or log out instead of having to remember the code. Beyond that, 3CXPhone has a queue status.

 

[Ram!]

Hi efounco,

Thank you for the information.