Queue MOH starting position

[Alphabetic]

Hi Guys,

not able to test but can you tell me whether or not MOH in the queue is randomised or if it always starts from the beginning?

if it is randomised, can it be forced to always start at the beginning?

 

[ChrisC_3CX]

If the Queue's MOH is set ton one .wav file it will always start from the beginning.

 

[Alphabetic]

If the Queue's MOH is set ton one .wav file it will always start from the beginning.

Set to one?

What do you mean?

you can only specify one wav file form the drop down?

 

[ChrisC_3CX]

The reason I mentioned it is because you can actually create a playlist in Settings >> MOH >> Playlists that contains multiple .wav files, and have that set as the Queues MOH. In this case, MOH for that Queue will not always start at the beginning.