Solved Queue name does not prepend with incomming calls

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delta-automat

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Hi all,

We have a Pro version and in the System - Phonebook - Options we have set to prepend the name of the queue.
On incomming calls we only see the name of the Default route set in the SIP trunk section as shown below

1763560438387.png

We want all the names as shown below. Each queue has its own incomming DID

1763560532114.png
 
Hi all, just found the solution
- Disable E164 processing
- In the SIP trunk, DID numbers change the +31xxxx to the wildcard *31xxxxx

Now the Queue names are prepended
:)
 
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