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- Oct 17, 2019
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Hi Team,
I am using 3CX Enterprise Edition with GSM Gateway, and two different Queues configured as below:


But during the operation, all the Calls are being merged (registered under one single QUEUE) as shown below:
QUEUE1 (8001Fila255)

QUEUE 2 (8003Fiala313)

My Trunks only support one call a time, and you can see the QUEUE 2 is registering 2 calls... so, one is for QUEUE 1. Can someone help me with this issue?
Thanks in advance!
I am using 3CX Enterprise Edition with GSM Gateway, and two different Queues configured as below:
But during the operation, all the Calls are being merged (registered under one single QUEUE) as shown below:
QUEUE1 (8001Fila255)

QUEUE 2 (8003Fiala313)

My Trunks only support one call a time, and you can see the QUEUE 2 is registering 2 calls... so, one is for QUEUE 1. Can someone help me with this issue?
Thanks in advance!