QUEUES Calls being merged

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MFeliz

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Hi Team,

I am using 3CX Enterprise Edition with GSM Gateway, and two different Queues configured as below:

1588262640079.png

1588262705712.png

But during the operation, all the Calls are being merged (registered under one single QUEUE) as shown below:

QUEUE1 (8001Fila255)
1588262925000.png

QUEUE 2 (8003Fiala313)
1588263844002.png

My Trunks only support one call a time, and you can see the QUEUE 2 is registering 2 calls... so, one is for QUEUE 1. Can someone help me with this issue?

Thanks in advance!
 
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