recept ext showing busy at 1 call

[tqhx]

09:25:24.029

[CM503020]: Normal call termination. Reason: Busy

09:25:24.029

[CM503016]: Call(2299): Attempt to reach <sip:[email protected]:5060> failed. Reason: Busy

09:25:24.029

[CM503003]: Call(2299): Call to sip:[email protected] has failed; Cause: 486 Busy Here; from IP:192.168.114.175:5060

09:25:23.982

[CM503025]: Call(2299): Calling Ext:Ext.100@[Dev:sip:[email protected]:5060]

09:25:23.919

[CM503004]: Call(2299): Route 1: Ext:Ext.100@[Dev:sip:[email protected]:5060]

09:25:23.919

[CM503010]: Making route(s) to <sip:[email protected]:5060>



This just started happening. Prior to this the phone was accepting multiple calls. Any ideas?

GS GXW4108 is my gateway and the phone is a SPA525G. The phone has all 6 lines set to enabled as ext1. I tried setting the rules to basic, and having i want to be able to accept more than 1 call at a time checked off.

 

[SY]

IP:192.168.114.175:5060 is busy.
Who is it? ("GS GXW4108 is my gateway and the phone is a SPA525G")

Thanks

 

[tqhx]

Its the receptionist phone. All incoming lines from the pstn are directed to it (ext 100 which is a cisco 525g)

 

[tqhx]

Was able to get on site for a while today. Narrowed it down to being the phone itself. I reset it to factory and provisioned again and its working ok. Not really sure what happened

 

[SY]

Was able to get on site for a while today. Narrowed it down to being the phone itself. I reset it to factory and provisioned again and its working ok. Not really sure what happened

Excuse me for late response.
In log you provided the phone answers busy.
PBX cannot stop the phone to do it