Reception Voicemail Option Gone

[architechture]

Just updated to 5. Previously the Receptionist would use the Windows client Recptionist View to right-click a call, select Transfer and then type in either part of the Users name or extension. At that point the system would come back with a list of all options (Voicemail, Cell etc). Now it only shows the extension status icon and any other Contact from the contact list with a text match for what they typed. Voicemail and Cell are gone. Is this by design? I've told her to type *4ext to transfer to voicemail and that works, but of course she's not happy to have lost the visible options. Is there a setting make the receptionist view operate the old way? Or is this just where we're at? And now how to transfer a call to the cell number?

 

[ProudCanadian]

I am also having this issue. I found it works in the web client still, and might ask her to give that a try but this is far from ideal.

 

[craigreilly]

See here: https://www.3cx.com/community/threa...ew-ios-app-supporting-video.72684/post-326128

 

[architechture]

Thx.