Recording calls (Admin)

[eclipse2000hosting]

Is there a way we can make a particular user of a department see all call recordings for that department on their 3cx app recordings log?

 

[xcobean]

Hello,

the current app version, no, maybe in the future release. But you can see on the web client. am assuming you are working on v20.

 

[eclipse2000hosting]

Yes we are using V20

 

[Charles_3CX]

It is possible with the appropriate role assigned to the user.

See this guide:https://www.3cx.com/docs/manual/access-roles/