Recordings format

[jofer]

Hi There

• We require enabling the recordings in Dual Channel, so there is a single stereo file.
• Typically with the customer’s voice on the one channel and the agent’s voice on the other channel

Is there a way I can get the 3cx to save the recordings in such format?

Regards,

 

[TBWD]

No way to do this at this time

 

[craigreilly]

create an IDEAS request - https://www.3cx.com/community/forums/3cx-ideas/