Hello everybody,
I have a licence Pro for 3CX since 2 weeks.
Everything work perfecly and I am very happy to use 3cx
.
But I have a question about the delay with the Digital Receptionist.
3 keys are sets :
Key 1 : Connect to queue tech
Key 2 : Connect to queue comptability
Key 3 : Connect to queue sales
When the guest push on the key 1, 2 or 3 , there is about 8 seconds before switch to the good queue.
I have change the file please_hold.wav by a short file (0.5 second).
I don't want to use "direct extension". How I can disable it ?
How can I reduce the time between the Digital Receptionist and the queue ?
In advance thank you for you help.
Have a nice day.
I have a licence Pro for 3CX since 2 weeks.
Everything work perfecly and I am very happy to use 3cx
.But I have a question about the delay with the Digital Receptionist.
3 keys are sets :
Key 1 : Connect to queue tech
Key 2 : Connect to queue comptability
Key 3 : Connect to queue sales
When the guest push on the key 1, 2 or 3 , there is about 8 seconds before switch to the good queue.
I have change the file please_hold.wav by a short file (0.5 second).
I don't want to use "direct extension". How I can disable it ?
How can I reduce the time between the Digital Receptionist and the queue ?
In advance thank you for you help.
Have a nice day.
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