Reinstall Cloud 15.5

Status
Not open for further replies.

RDP

Joined
Apr 24, 2018
Messages
1
Reaction score
0
I installed 3CX cloud on the wrong machine. Apparently it locks the installation to the MAC of the machine it is first installed on. It is kind of ridiculous to lock into one device for something that is supposed to be 'cloud' based - cloud means I should be able to access from any device with an internet connection. This is why I installed on the wrong PC - I thought I would be able to access from any PC.

Anyway, when I try to install on the machine I actually want it on the verification applet wants a different phone number to send the access code to. I don't want to use a different phone number and virtual (burner) numbers to receive SMS don't seem to work.

Is there a way to blow away all the information (phone number, email, login, etc.) in the 3CX system so that I can start from scratch?

I am trying to evaluate the product for use in house and possibly resell. Right now it doesn't look so good.
 
Hello @RDP

3CX does not lock access of the PBX to one machine. You should be able to access it from anywhere even your mobile device or tablet. And what do mean by wrong PC ? Is the installation cloud based or is it on a pc? Did you use PBX express to install?
 
Status
Not open for further replies.

Latest Posts

Forum statistics

Threads
111,885
Messages
589,545
Members
164,744
Latest member
johnblackwood1