Relay Fax - using T38 doesn't work, GT HT502 works

Status
Not open for further replies.

djboxny

Joined
Aug 8, 2010
Messages
42
Reaction score
0
I have grandstream handy tone 502 ata connected to a modem on the same pc that 3cx is on. The ata is on T38 mode, also the Ata is registered with a fax extention on 3cx. When I use the Ata to send or receive faxes everything works fine either on microsft fax or relay fax. But I also registered another fax extention to the relay fax T38 account. Everything registers fine but for some reason Broadvox doesn't allow that extention to dial out I get 488 not acceptable here. If I dial out of the ata it goes thru fine or if I dial out of any other extention it works. For some reason it just doest work out relay fax sip. :
Also incoming faxes get answered but never completes. Their has to be something I am missing with relay fax T38 since if I use the Ata with the modem I works fine
 
Status
Not open for further replies.

Latest Posts

Forum statistics

Threads
111,869
Messages
589,476
Members
164,712
Latest member
Chris Isaacs