dcorazon Silver Partner Advanced Certified Joined Mar 12, 2020 Messages 26 Reaction score 4 Nov 13, 2023 #1 Hello, I have a 3CX server and i want to change the FQDN but i doesn't find where to release the OLD FQDN from the licence key. Can somebody help Thanks
Hello, I have a 3CX server and i want to change the FQDN but i doesn't find where to release the OLD FQDN from the licence key. Can somebody help Thanks
Alejandro_3CX Staff member 3CX Support Joined Dec 6, 2016 Messages 1,657 Reaction score 811 Nov 13, 2023 #2 Hi @dcorazon, please note that the FQDN is set during the installation process only. In order to change the FQDN you will need to do the following: Take a backup without the license key information and fqdn Uninstall the pbx Access to the user portal with the email that was used to register the subscription Go to my systems --- edit the subscription --- from there you can release the fqdn Once done you can install again, enter the subscription and you will be able to set a new fqdn Have a great day! Reactions: dcorazon, NatalyS_3CX and jed
Hi @dcorazon, please note that the FQDN is set during the installation process only. In order to change the FQDN you will need to do the following: Take a backup without the license key information and fqdn Uninstall the pbx Access to the user portal with the email that was used to register the subscription Go to my systems --- edit the subscription --- from there you can release the fqdn Once done you can install again, enter the subscription and you will be able to set a new fqdn Have a great day!
dcorazon Silver Partner Advanced Certified Joined Mar 12, 2020 Messages 26 Reaction score 4 Nov 23, 2023 #3 Hello, Sorry for the late. It's OK. Reactions: Alejandro_3CX
Alejandro_3CX Staff member 3CX Support Joined Dec 6, 2016 Messages 1,657 Reaction score 811 Nov 23, 2023 #4 Alright, good to know it worked. Have a good one!