Solved release license key

[KirkZhang]

Hi there. I bought a new license and want to bind to my current system. But this license I used to bind to an experimental system. Now I want to replace the license key into my new system. The system prompts "This license key is already in use and bound to another FQDN. You need to login to your customer portal and release this license key from it's current FQDN binding. Only After the key is unbound will you be allowed to transfer your existing FQDN onto this new Key. Read this guide for more information. "How do I release this license key from it's current FQDN binding? Thank you very much.

 

[eddv123]

This should cover all eventualities: https://www.3cx.com/docs/fqdn-management-allocation/
If not I would contact 3CX support and get them to do it for you.

 

[KirkZhang]

Thank you very much. I will try it.

 

[KirkZhang]

It working, thank you very much!

 

[YiannisH_3CX]

Glad to see the issue has been resolved.