Removal of background audio

[Acallewaert]

When recoding or uploading audio to the after hours or reception the system add a background audio track, it there a way to have this removed as I would like to get professional recordings done with my own background track.

 

[AWS2P]

with so few details , what you describe let me think you are trying to change audio file in a Q ? did I guess right ?

If so , then you are not in right place, you need to set an IVR for OOH with no choice and enter you audio file in