Hi All,
We have upgraded to 3CX V18 and since our agents now have the ability to take themselves in/out of queues although their status will still show as available. Is there anywhere in 3cx where we can remove the function to be able to log in/out of the queue. See attached screenshot. Any help will be greatly appreciated.
We have upgraded to 3CX V18 and since our agents now have the ability to take themselves in/out of queues although their status will still show as available. Is there anywhere in 3cx where we can remove the function to be able to log in/out of the queue. See attached screenshot. Any help will be greatly appreciated.
