Renew SSL Certificate on Azure Hosted 3CX?

[NetcommMike]

I need to replace an expired SSL certificate on my 3CX server that is hosted on Azure. When I try to upload the new certificate files to the server it says permission denied. When I go the link https://www.3cx.com/docs/self-hosted-instances-ssh/ it takes me to a page talking about connecting to my server via SSH and says nothing about renewing my certificate. Can someone please help? Thanks in advance for the help.

 

[NickD_3CX]

Hi! Generally if you are not very familiar with the process of renewing your certificate, you may want to consider re-installing 3CX and a 3CX-issued certificate, this way you would never need to worry about renewing it again as long as the License Key is active.

To your questions though, there is a similar post here:
https://www.3cx.com/community/threads/renewal-public-certificate-ssl.79180/

 

[NetcommMike]

I have renewed it before without any issues. We would rather have our own domain shown for using the web meeting feature with clients. I just can't seem to find the instructions since the link (https://www.3cx.com/docs/renewing-ssl-certificate) no longer takes me to a page with the actual instructions for renewing the SSL certificate. When I try to replace the certificate.pem files on our server it gives an access denied error.

Is there no longer actual documentation on renewing SSL certificates?

 

[NickD_3CX]

The page was removed as a lot of users tried to do it unsuccessfully, so it was causing more problems than what it solved.

The instructions are pretty straight forward:

1. Issue a new unencrypted PEM format certificate (convert it if your CA gives it to you in a different format)
2. Overwrite the existing files on your 3CX Server
3. Append any Intermediate certificates might be needed in the Cert file.
4. Restart nginx

Note: if on Linux, make sure the cert files have owner and group "phonesystem"