Report E-Mail link wrong ?!?!?!

[xerxes35]

Hi, i have a problem with the external Link which is in the Report E-Mail, %%REPORT_URL1%%, the link is startet with http://www.https.com/ and then the FQD of the PBX, and i dont know where this is coming from ?!?!?!

i serach all the Parameters, but dont find anything like that, did anybody has any idea why the external link is corrupted?

thanks for you support.

 

[YiannisH_3CX]

Hello @xerxes35

These values are stored in the Database and are not accessible through the management console.
I would recommend creating a ticket with our support department so they can look at the PBX logs and configuration and determine what might be causing the issue.

 

[xerxes35]

Thanks for your answer.

Did it help when i deinstalled the PBX, install again and restore? ore did the Restore overwrite this parameter too?

 

[YiannisH_3CX]

Usually the restore will re-apply any values included in the backup. Try performing a backup without including licence and FQDN information and re-install the system using that.