Report on outbound caller ID

[Mhanen]

I have a customer that does outbound calls for different companies. When they call for a certain company this includes the outbound caller id for that company.
Therefore I've made outbound rules with *codes. For example if they call with *9 prefix, they call out with a different outbound caller id then normal.
They have multiple rules like this setup.

Now the customer wants a report on how much outbound calls they made on a particular outbound caller id.
I've checked the report options, but there doesn't seem to be a filter for outbound caller id.
Is there any possibility to report this?

I've thought about doing this with the CDR function but on a hosted setup, to what location is the cdr output saved ?

 

[ChrisC_3CX]

Now the customer wants a report on how much outbound calls they made on a particular outbound caller id.
I've checked the report options, but there doesn't seem to be a filter for outbound caller id.
Is there any possibility to report this?

I'm afraid not but a way to do this would be to generate a Call Report in .csv and then import the csv file to an app such as Excel so that you can filter as needed.

I've thought about doing this with the CDR function but on a hosted setup, to what location is the cdr output saved ?

You should be able to find the CDR log in "Dashboard >> Activity Log >> Logs >> Instance >> CDRLogs"