Reports blocked on scheduled and not running

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tech_hocl

Premier Customer
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Hello,

After updating to the latest hotfix in November (V18, Update5, Build 418), we started to have issues with the call reports and miscall notifications, where no notifications are being sent and report are staying on schedule mode even while set at once.

After restarting this solve the issue but it comes again and again after an interval on one day.

Also the server cannot contact the activate.3cx.com at the moment for unknow reason but pings to activate.3cx.com resolves flawlessly.

Anyone has a similar issue or a fix to that please?

Thanks.

Rgds,
Annash
 

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