Reset DND Mode on Conference Phones

[Shadragon]

It's inevitable that people turn on DND on a conference phone during their meetings, then walk away without turning it off again. The next meeting in that room we get a ticket complaining that incoming calls don't work.

Is there any way to turn the status of a conference phone to "Available" automatically? Then we can run a script each night to reset all twenty plus conference phones to stop this.

Thanks.

 

[YiannisH_3CX]

Hello @Shadragon

Please note that the only way included in the PBX to auto switch an extensions status is through office hours. You could configure the conference phones to go into DND at a certain time during the night and become Available the next morning.
You could also create something to do that with the Call Control API. More info here: https://www.3cx.com/docs/call-control-api/

 

[Shadragon]

Brilliant. I just set the conf phones to use office hours and any DND remnants from the day before should be corrected.

Thank you.

 

[YiannisH_3CX]

Glad i could help