Solved Restarting Services on the Free 3CX Hosted Version

[spaceman]

Hi

I am new to the free 3CX hosted version which I can see has very limited options over the other versions.

I have made changes to the routing of incoming calls so that calls go to a different users mailbox. Calls are still going to the old users mailbox. I presume I need to restart some services. How do I do that on the free version that is hosted by 3CX themselves?

Many thanks in advance for any advise.

 

[SteveITS]

You shouldn't need to restart services when changing options. What were the changes made?

 

[spaceman]

That's what I thought and expected. I changed the DID number on the Users record from one user to another.

 

[spaceman]

OK, tracked down the problem, it wasn't with 3CX, that was working correctly, it was with our trunk provider!! The problem has now been resolved. Thanks for your input.