Return to voicemail menu after call back

[AITLN]

Hi all,
I have a user who is requesting a change relating to the voicemail menu (999) for a new PBX setup.
User enters voicemail menu (dial 999 + PIN), then listens to a voicemail. They press the option to call the caller back.
After hanging up the call, the user gets sent back out of the voicemail menu.
The user wishes to stay within the voicemail menu after ending that call so they can press the option to delete the voicemail.
Otherwise, they have to redial 999 + PIN, listen to voicemail again, then delete.
I understand that you can delete voicemail via 3CX app on desktop etc. but wanted to see if this functionality was at all possible with 3CX?
They are using a Yealink T46U if that means anything also.
Thanks

 

[NicholasP_3CX]

Once the call is placed to a person who has left a voicemail message, the call to the voicemail system is terminated, so the 3CX user will need to reenter the voicemail system. There is no way to keep that connection to voicemail active.

This is not possible to change.

 

[AITLN]

Thanks for confirming!