ring group version v3.1.2434 not possible

[clavaud]

In free version v3.1.2434 the groups of calls are not possible. can you confirm it to me?

 

[5qg4]

Do you mean the ring groups for PSTN numbers? If I'm not wrong, build 2434 still unable to create a ring group for PSTN numbers.

I also wait for 3CX to deploy this feature.

 

[SY]

In free version v3.1.2434 the groups of calls are not possible. can you confirm it to me?

I don't believe you! :shock:
What is not possible and/or what we should confirm :?:

Regards

 

[clavaud]

It is possible to create groups of call
on the free version v3.1.2434?
Personally I do not arrive there.

 

[tab]

Extension group for incoming calls: yes, something else: no.


tab

 

[Costas3CX]

clavaud you are confusing us. what is groups of call ? what is a group of call supposed to do? Do you mean ring groups? are you saying that in free version you cannot create a ring group? Did you create an extension first? You must have at least 1 extension before you can create a ring group.

 

[3CXsupport]

Hi clavaud,

The mentioned feature has passed testing and I've just given it another look and I seem to be able to create ring groups in v3.1.2434 (FREE). Maybe you are experiencing a unique issue but can you please specify exactly what is going on ?

Are you using a foreign language?
Are you reaching the ring groups page at all ?
Is there something particualr missing in the ring groups page ?
or perhaps are you able to create the ring group but it doesn't work ?

Please bear with us and spell out the issue as clearly as possible so we can confirm that all is well.

 

[clavaud]

I have find the problem (i'm french).
If you select the english langage for the GUI the creating ring group is ok (extension appear).
But if you select french (maybe another langage) when you want to make ring group, the group will be created but extension not appear.

 

[3CXsupport]

Hi clavaud,

I can confirm that this issue is reproducable. It's quite and odd situation but it is being looked into and should be repaired by the next build.

In the mean time can you please create any desired ring groups with the interface set to a different language ?

Thanks for pointing this out to us!

 

[clavaud]

For the moment I work with the GUI English