Router phone Fanvil X4U-V2 won't SIP register.

[digitalMD]

I just bought this new phone, it is a router phone, but it won't SIP register.


In the web interface, it says (Normal phone).

trying to figure out why.

My SBC and VOIP trunk are online.

My hosted 3CX looks fine

Maybe I need to upgrade to get an IP phone ?

 

[digitalMD]

A few things about this phone:

the default login/pass for the web interface: admin/admin (access via the IP address ie. 192.168.1.37)

To factory reboot, make sure you are on the main screen and it is idle. Hold the [OK] button for 10 seconds.



To provision this local phone with on premise server (it is a router phone)
I had good success with:

 

[SteveITS]

I’m confused, is it SMB or are you hosting it on premises? The latter doesn’t include phones for the free license.
https://www.3cx.com/ordering/pricing/features/

What firmware version is it, did you update?

If it’s on premises, you don’t need an SBC or router phone for phones on the same network.