Rule-Specific Notifications for Emergency Number Management

[ArneDery]

Idea: Rule-Specific Notifications for Emergency Number Management​

Current Situation:

• In System Settings, you can manage your emergency number using multiple rules.
• However, the Notifications option is a general setting, not tied to individual rules.
• This general setting is currently the only way to, for example, call a paging group and play a prompt.
• Limitation: You can only have one emergency prompt for all scenarios.

Problem:

• Companies often have different teams responsible for different emergencies.
• A single general notification does not allow scenario-specific actions.

Proposed Improvement:

• Enable rule-specific notifications so each emergency rule can trigger its own tailored actions.

Example Use Cases:

• Fire: Internal fire brigade receives a chat and email; a fire prompt plays on the fire paging group.
• Violence: Security team receives a chat and email; a violence prompt plays on the security paging group.

Why This Matters:

• Improves response efficiency by targeting the right team with the right message.
• Adds flexibility for organizations with multiple emergency scenarios.