Salesforce not listed as an available integration in the 3CX Client for Windows

[mcreedjr]

I am attempting to follow the client-side Salesforce integration using a version 15.5.12227.5 client on Windows, but do not see Salesforce listed as an available integration in the Advanced Settings > Integration section in the client. The only option available is General.

I'm thinking this may be due to the fact that I have not enabled it server-side in Settings > CRM Configuration > Client Side, but I do not see Salesforce as an available client side integration. Because I cannot add the integration on this tab, I also cannot add it in the Extension > Integration tab.

 

[Saqqara]

Have you followed
https://www.3cx.com/docs/salesforce-crm-integration/

 

[mcreedjr]

@Saqqara Yes, I have reviewed that guide, but it is for server-side integration which as near as I can tell enables CRM integration within the webclient, but this is not what I'm trying to accomplish. I am trying to implement the guide as laid out here: https://www.3cx.com/user-manual/salesforce-crm-integration/

 

[Andi Moser]

Same problem here. Client Plugin download doesn't help also.
No solution or help in documents from 3CX found.
Any solution from 3CX?

 

[Andi Moser]

Answer from 3CX found in this post:
https://www.3cx.com/community/threads/salesforce-client-side-integration.57990/#post-243028
This could be better development. It is very difficult to explain to the clients why a official CRM integration function on Client side in 3CX doesn't works.