Solved SBC Down.

[Chaz]

Ours went down after we reboot the Windows 10 PC. I tried to deinstall the sbc and add it back, but it won't uninstall. I had this issue last week, but we eventually were able to remove it.

Is there another way to remove it? Also, can the SBC be edited after it has ran successfully? It acts like it is going to uninstall then the window that says "please wait while Windows configures
3CX session border controller, then it goes away.




Thanks

 

[JohnS_3CX]

Hi Chaz,

You can try and stop the service manually and then uninstall.

The SBC cannot be edited once it has connected to a PBX. You can only change some of its settings on the PBX > SIP Trunks page.

 

[Chaz]

I moved the SBC to another Win 10 PC on the network. Then updated the SBC to the beta and the SBC never comes back online.. Anyway, we are back up but not on the SBC beta release.
Thanks,

 

[JohnS_3CX]

Yes, please keep using the non-beta for your production environment.

Leave the beta only for testing.