SBC - Non 3CX SBC configuration

[dataprotect]

We are using a centralized SBC. This is for ease of management and ease of troubleshooting as well. Much more efficient.
Previously we could input the FQDN in the user account under the phone provisioning tab. This is not possible now with V18. How can this be accomplished with V18? This will be an issue if we cannot resolve this.

Thanks for your help.

 

[Evolute IT]

It is now made this way because of the router phones introduced in U6.

You will need to use a custom template for each phones and hardcode your SBC in it.

 

[PanagiotisL_3CX]

Hello,

We do not have any advice to provide for non-3CX SBC's, however in v18 we have actually made it a lot easier to deploy the 3CX SBC with the introduction of Router phones. You may consider hosting your instances with 3CX Hosting where there should be no issue with configuring the 3CX SBC and IP phones. You can find our administration guide below:

https://www.3cx.com/docs/manual/