Schedule Backup Failed

[Shane Farmer]

Not sure what to make of this. Upgraded from v14 to v15.5 today. Most things are working. My v14 backup is 500MB, but my v15 backup is only 4.5MB when run manually.

I did run another manual backup and it is 617.91MB, so assuming it's fine. Maybe some housekeeping going on behind the scenes?

3CX Phone System tried to backup but failed due to the following reason(s):
System.AggregateException: One or more errors occurred. ---> Npgsql.NpgsqlException: Exception while reading from stream ---> System.IO.IOException: Unable to read data from the transport connection: An established connection was aborted by the software in your host machine. ---> System.Net.Sockets.SocketException: An established connection was aborted by the software in your host machine
at System.Net.Sockets.Socket.BeginReceive(Byte[] buffer, Int32 offset, Int32 size, SocketFlags socketFlags, AsyncCallback callback, Object state)
at System.Net.Sockets.NetworkStream.BeginRead(Byte[] buffer, Int32 offset, Int32 size, AsyncCallback callback, Object state)
--- End of inner exception stack trace ---
at System.Net.Sockets.NetworkStream.BeginRead(Byte[] buffer, Int32 offset, Int32 size, AsyncCallback callback, Object state)
at System.IO.Stream.<>c.<BeginEndReadAsync>b__43_0(Stream stream, ReadWriteParameters args, AsyncCallback callback, Object state)
at System.Threading.Tasks.TaskFactory`1.FromAsyncTrim[TInstance,TArgs](TInstance thisRef, TArgs args, Func`5 beginMethod, Func`3 endMethod)
at System.IO.Stream.BeginEndReadAsync(Byte[] buffer, Int32 offset, Int32 count)
at System.IO.Stream.ReadAsync(Byte[] buffer, Int32 offset, Int32 count, CancellationToken cancellationToken)
at Npgsql.ReadBuffer.<EnsureAsync>d__0.MoveNext()
--- End of inner exception stack trace ---
at Npgsql.ReadBuffer.<EnsureAsync>d__0.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Npgsql.NpgsqlConnector.<DoReadMessageAsync>d__6.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Npgsql.NpgsqlConnector.<ReadMessageWithPrependedAsync>d__5.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Npgsql.NpgsqlConnector.<HandleAuthenticationAsync>d__2.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Npgsql.NpgsqlConnector.<OpenAsync>d__0.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Npgsql.ConnectorPool.<AllocateAsync>d__0.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Npgsql.NpgsqlConnection.<OpenInternalAsync>d__0.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at _3cxNetInterfaces.Implementation.Npgsql.NpgsqlDbOperation.<CreateConnectionAsync>d__27.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at _3cxNetInterfaces.Implementation.Npgsql.NpgsqlDbOperation.<BackupTableAsync>d__28.MoveNext()
--- End of inner exception stack trace ---
at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken)
at _3cxNetBackupAndRestore.BackupTasks.BaseDBTask.<>c__DisplayClass13_0.<BackupTable>b__0(Stream x)
at _3cxNetBackupAndRestore._3cxBackup.ZipDbTable(String table, Action`1 writeContent)
at _3cxNetBackupAndRestore.BackupTasks.BaseDBTask.<RunAll>d__12.MoveNext()
---> (Inner Exception #0) Npgsql.NpgsqlException (0x80004005): Exception while reading from stream ---> System.IO.IOException: Unable to read data from the transport connection: An established connection was aborted by the software in your host machine. ---> System.Net.Sockets.SocketException: An established connection was aborted by the software in your host machine
at System.Net.Sockets.Socket.BeginReceive(Byte[] buffer, Int32 offset, Int32 size, SocketFlags socketFlags, AsyncCallback callback, Object state)
at System.Net.Sockets.NetworkStream.BeginRead(Byte[] buffer, Int32 offset, Int32 size, AsyncCallback callback, Object state)
--- End of inner exception stack trace ---
at System.Net.Sockets.NetworkStream.BeginRead(Byte[] buffer, Int32 offset, Int32 size, AsyncCallback callback, Object state)
at System.IO.Stream.<>c.<BeginEndReadAsync>b__43_0(Stream stream, ReadWriteParameters args, AsyncCallback callback, Object state)
at System.Threading.Tasks.TaskFactory`1.FromAsyncTrim[TInstance,TArgs](TInstance thisRef, TArgs args, Func`5 beginMethod, Func`3 endMethod)
at System.IO.Stream.BeginEndReadAsync(Byte[] buffer, Int32 offset, Int32 count)
at System.IO.Stream.ReadAsync(Byte[] buffer, Int32 offset, Int32 count, CancellationToken cancellationToken)
at Npgsql.ReadBuffer.<EnsureAsync>d__0.MoveNext()
at Npgsql.ReadBuffer.<EnsureAsync>d__0.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Npgsql.NpgsqlConnector.<DoReadMessageAsync>d__6.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Npgsql.NpgsqlConnector.<ReadMessageWithPrependedAsync>d__5.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Npgsql.NpgsqlConnector.<HandleAuthenticationAsync>d__2.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Npgsql.NpgsqlConnector.<OpenAsync>d__0.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Npgsql.ConnectorPool.<AllocateAsync>d__0.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Npgsql.NpgsqlConnection.<OpenInternalAsync>d__0.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at _3cxNetInterfaces.Implementation.Npgsql.NpgsqlDbOperation.<CreateConnectionAsync>d__27.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at _3cxNetInterfaces.Implementation.Npgsql.NpgsqlDbOperation.<BackupTableAsync>d__28.MoveNext()<---

 

[GiannosC_3CX]

Hello Farmer,

Please let us know the built of the 3CX Phone system. Also, is this an FTP backup or a backup to local hard drive? Is it a scheduled backup or manual?

 

[Shane Farmer]

It was a v14 install with latest service pack. It is now a v15.5 (15.5.1694.0) install with all updates.

It's a local hard drive backup and it was a manual backup after importing and making sure everything was running.

I have since set a scheduled back, as well, and it seems to have completed fine. I assume something was going on in background from the upgrade, but just wanted to be sure.