Schedule Video Conference - System.ArgumentOutOfRangeException

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ICR10500

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Due to problems with a SIP Provider, I have had to move PBX from Cloud back to on prem. Now I am unable to schedule Video Conferences using the Webclient.

When I clicking on create meeting the below error is returned.

Exception of type System.ArgumentOutOfRangeException occured in 'DoProcessWebMeetingStateCallback' line 700. Message: Count cannot be less than zero. (Parameter 'count').

Same error occurs when I attempt to schedule meeting through 3CX Mobile App. After the error is returned the conference is scheduled but there is no web link in the call information and the calendar appointment is not created

Audio Conferences are no problem, and I can also create and participate in Quick Meetings over video. The PBX passed all firewall tests when it was relocated, media server service has been restarted.


Any ideas??
 
I resolved issue by following instruction in link below, and deleting MAILTEMPLATE_WEBMEETING_CUSTOM

link
 
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