video conference

  1. Audio Problems with default AGC enabled and acoustic feedback

    We use the video function of 3cx a lot to hold meetings with external people. Unfortunately, the problem is that you can't hold conferences without a headset. If a member only uses the speakers, there is acoustic feedback when they speak. This means that it is not even possible to use it...

  2. 3cx v20 local mcu

    hy, we have 3x v20 u3 and a local mcu configured. a test meeting worked fine. I wanted to ask if it is possible to write "Troubleshooting File" for every meeting on the local MCU So I can have a look if some users complain bad quality for instance. BR

  3. Solved 3CX video conferencing on android

    hy, some users have android phones and they want to join a scheduled 3cx webmeeting. this worked for year but now there is an error "TLS error pbx" on the 3cx android app. Our System is on V18 U9, i did not apply the A update. is this necessary? Or is there another error? the certificate is OK BR
  4. D Bedford

    Edit Existing Scheduled Video Conferences

    Sorry if this is already in the forum, I couldn't locate anything recent that answered my questions. I've had a request from a few users asking how they can edit scheduled video conferences in 3CX if they need to change the date or time to a later one, or if they've forgotten to clear the...

  5. Missing Video Link Download After Conference ended

    Hello, I did a video conference on behalf of a client, as their Zoom was having issues. The conference was only 12 people in numbers, so not huge. I logged in 15 mins early with the presenter and made them a Co-Host. After a few teething issues, with people coming in (never used 3CX, so...
  6. rjamesm2884

    Hosted 3CX Conference Call Recording Email Missing

    Hello, I recored a 1 hour video call and its been more than 2 hours waiting for the Meeting Report email. I checked our spam filters and nothing is stopping it. I recorded another meeting and the email came through. I'm 100% certain that I recorded the meeting earlier. How can I pull the logs...

  7. Using Deskphone with camera to join Webmeeting

    Hello Is there a way to use a deskphone (Yealink T58W) to join into an existing 3CX webmeeting and actually use the camera / video stream on the deskphone? So far, we just managed to join with audio. Is this possible, or can video calls only be established between two phones?

  8. unable to transmit your video stream

    Hello, Today in the morning the weekly meetings in our company take place. Its the first time this Yellow symbol appeared in the right bottom of the screen "unable to transmit your video stream" Video stream was there but the quality was really bad. I have a screenshot of the statistics...

  9. Logging into 3CX Meeting automatically with Video on Mobile device

    Good day, I wanted to know if you can invite or request a user to join a meeting when they are on their cellphone or mobile device; is it possible for their end to go automatically use their camera or use video automatically?

  10. Warning messages in video conferences

    Hi there, We recently experience warning messages in video conferences. All the users got a warning message in a video conference. Below the capture We have the following questions: - Can host and co-host performance impact overall video conferencing performance? - Why we got these warning...

  11. Schedule Video Conference - System.ArgumentOutOfRangeException

    Due to problems with a SIP Provider, I have had to move PBX from Cloud back to on prem. Now I am unable to schedule Video Conferences using the Webclient. When I clicking on create meeting the below error is returned. Exception of type System.ArgumentOutOfRangeException occured in...

  12. Solved Cannot Join Meeting. Please try again later (0x0014)

    We have renewed the license for this particular instance but when doing Webmeeting it is returning the error "Cannot Join Meeting. Please try again later (0x0014). Anyone knows what's causing this issue? I also tried to "Switch to Mobile" but same issue. Any feedback will be appreciated...
  13. sylsau

    Solved Wrong date set for Video Conferencing

    I have set the wrong date for a Video Conference, one day early, the link is emailed to the customer with the right date, how long is the link available after the conference, is it possible to use the link a day later than set-up originally or do I have to create a new conference?

  14. Solved Android App stuck on Authenticating

    Hello, I am using 3CX Pro v18.0 Update 2 (Build 314) and Android 3CX Video Conference App v10.7.17.158 on Android 11. Until a few months ago video conferences were working fine without any issues for over a year. But this week I tried a video conference and all Android users were unable to get...

  15. "Video conference is disabled for this user" Issue

    Today several users were prompted to update their 3CX Windows apps and upon doing so discovered they could no longer create quick-meetings (the button on the 3CX app is grayed out). Selecting the schedule conference button with video and clicking start now shows "Video conference is disabled...
    • MontEnt
    • Thread
    • disable per user video conference
    • Replies: 12
    • Forum: Web Client
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