Select which queues may or may not be recorded, independent of the user-settings.

[RonaldVanhove]

There are already a lot of threads about this topic.

I know that the master switch for recordings is on the user/extension. That's fine.
But we want also to control which queues may or may not be recorded, independent of the recording-settings of the user.

The "Record Calls" on the queue-settings is a bit misleading.
This only gives the caller the ability to opt-in or opt-out, and not to allow or prevent call recordings of the queue.

This functionality is asked a lot in my opinion, and our question is if this is under consideration for implementation?

 

[Alphabetic]

As 3CX's recordings are done on a per extension level, this is why.

At this moment in time it is not possible to prevent call recordings based on queue.