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- Jun 7, 2019
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Hi,
We have a 3CX that is shared by 3 companies. The 3 companies are separated by user groups. One of the companies is looking to integrate their Salesforce with 3CX. By integrating the two, will Salesforce be pulling data from from the other 2 user groups as well, and if so, how can we have it so that Salesforce will only pull data from the 1 company/user group? The company that is looking to integrate is also using a separate SIP trunk for incoming and outgoing calls, if that makes a difference.
We have a 3CX that is shared by 3 companies. The 3 companies are separated by user groups. One of the companies is looking to integrate their Salesforce with 3CX. By integrating the two, will Salesforce be pulling data from from the other 2 user groups as well, and if so, how can we have it so that Salesforce will only pull data from the 1 company/user group? The company that is looking to integrate is also using a separate SIP trunk for incoming and outgoing calls, if that makes a difference.