Solved Server Error

[essential]

I tried to perform a migration from a hosted 3CX 18 version to V20 but it seems to have failed. In my partner console I see the instance running but it never updated to Version 20. I tried stop and restart the instance login but I keep getting a server error message. I submitted a ticket with 3CX but I wonder how it will take for them to respond. Has anyone experimented this issue?

 

[TheodorosG_3CX]

As per out ticket the issue is now resolved.

 

[itprobda]

How was this resolved. I'm having the same issue.

 

[TheodorosG_3CX]

Both cases here are identical as while it was in the process upgrading, the machines were rebooted and the installation was broken.
Creating a new 3CX Hosted machine and restoring the backup resolved both issue.