Set status for a user to DND during office hours and available during closed

[pbpunisher]

I have a customer (owner) at a heating and AC business. He wants to keep his phone on DND during the day and let the office receive all the calls. But after hours he wants his phone to automatically switch to available for emergency customer calls after hours. I see where there is a "switch status to available" but when I try to set the office hours of 5pm to 8am as the office hours is says "stop time is before the start time". Is there any other way to accomplish this? Oh he's on hosted SMB 10. 18 Updated 9

 

[TheodorosG_3CX]

Try this option below:

 

[pbpunisher]

Thank you very much. I think I got it now. This is what I have. Would you concur?

 

[TheodorosG_3CX]

This is correct.