Setup specific closure

[caitlynlogan99]

We have a customer who closes their business every 2nd Friday. At the moment, we are manually configuring a holiday for every 2nd week but would like to see if we can automate this to just automatically switch to holiday mode every 2nd Friday. The main inbound rule points to a ring group.

Is there any way to configure this?

 

[Evolute IT]

Probably via a call processing script.

 

[caitlynlogan99]

Is this available in V18?

 

[Evolute IT]

Is this available in V18?

Call Flow apps yes. Not exactly the same but similar in features.