Shared Parking automatically park call

[keith4523]

We are currently using Barracuda Phone System and are planning to switch to 3CX, is there any way to be able to transfer calls to shared parking by dialing an extension and having 3CX pick a shared parking slot and telling you what slot the call was parked on similar to how Barracuda works? See below for Barracuda documentation.


https://campus.barracuda.com/product/phonesystem/doc/41091398/call-parking/
Automatic Call Parking – Execute an attended transfer to x2200 and wait to hear the call parking extension announced before completing the transfer. For example, a transfer to x2201 results in your hearing “Two two zero one.” Never blind transfer a caller to the automatic parking extension, because the caller will hear the parking extension voiced to them and you will not know where the call was parked.

 

[YiannisH_3CX]

Hi @keith4523

Please note that 3CX has 2 types of call parking. The first is shared parking which works via BLF keys and you can select which one you want to use via your IP phone and the second is parking orbit which you can park calls by dialling *0x. For example you can park a call to *01. None of the 2 methods allows for automatic selection of the parking spot by the system
https://www.3cx.com/blog/docs/call-parking/