Shedule to change routing?

[bve]

Hello,


As a company we do machine installations+ service interventions on these machines.
Every week there is 1 technician that is responsable to do the late-night interventions.

herefor we have fixed phone number that is forwarded to his mobile phone.
this is done by an inbound rule.
In the out of office hours we have the mobile number of the responsable technician.

This works fine.

But every week we have to change this number to the new responsable.
--> is there a type of a sheduled task so this number can be changed ?
Or is a manual way the only way to change.

Thank you for the reply
Brecht

 

[JosIPVG]

an easy way to do this if they use the client on their mobile is to make a Queue for them and have the technician that is on call be the only one signed into the queue .
When its another technicians week he simply presses the Q button to get into the queue and the other can sign out of it.

 

[bve]

Thank you for the tip,
maybe this is the only solutions.