Show active calls to Callflow app in receptionist view

[Guetzli]

Hey folks

I created a simple callflow app to allow my users to enter a case number and record a memo.
When logged in as the frontdesk extension and open the receptionist view, i can only see the internal calls to my callflow extension. For external users a DID rule points to the same callflow, but these calls are not visible in this view.
I looked into the user groups feature, but its not possible to add a callflow as a group member.
How can i make these calls show up in the receptionist view?

Thanks and best regards
Dani

 

[NickD_3CX]

Hi Dani,

You are right, this is not currently possible.