Simultaneous Calls Screen Scrape ok?

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uptime1

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For the programmers out there:
I want to monitor the number of Simultaneous Calls, so I'm thinking of scraping the Call Activity page every minute.
While obviously a crude approach, it won't break or overly stress anything, right?
It's just like a connected browser pulling data, right?
Thanks!
 
For the programmers out there:
I want to monitor the number of Simultaneous Calls, so I'm thinking of scraping the Call Activity page every minute.
While obviously a crude approach, it won't break or overly stress anything, right?
It's just like a connected browser pulling data, right?
Thanks!
This page is gone in v20 for being too resource heavy....
 
Depending on how hard you want to try, you could get pretty close to a simultaneous call count using CDR records. Setup 3CX to generate the CDR files. The CDR files list the start and stop times of each call (internal and external). Add all the call records into a database and then query for overlapping calls to get the simultaneous calls.

It would be some work, but possible. It may not be 100% accurate given how some calls are counted against your simultaneous call count and some are not, but it would get you pretty close.

About a year ago (estimate) 3CX said they would provide a new Simultaneous Calls report, but it was never released as far as I know.
 
Depending on how hard you want to try, you could get pretty close to a simultaneous call count using CDR records. Setup 3CX to generate the CDR files. The CDR files list the start and stop times of each call (internal and external). Add all the call records into a database and then query for overlapping calls to get the simultaneous calls.

It would be some work, but possible. It may not be 100% accurate given how some calls are counted against your simultaneous call count and some are not, but it would get you pretty close.

About a year ago (estimate) 3CX said they would provide a new Simultaneous Calls report, but it was never released as far as I know.
We actually do exactly this when sizing a customer for 3CX and needing to know how many sim calls they are using.
 
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If you want a ready made product then CallSequitur will do the CDR analysis (as well as offering many other features):

1706779184756.png

[CallSequitur does require the purchase of an unlock key to display SIM call level. PM me for details]
 
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