Single Phone Per User

[robert.taylor]

Does anyone know why you can only add a single phone to a user now using the Web Client ?

 

[NikolasA_3CX]

Hi @robert.taylor

Adding a second IP Phone to a user was always only available using the Phone Provisioning tab of the user through the Management Console.

 

[robert.taylor]

So if we want to send the user a new phone to replace one that is damaged but still working we can not pre-provision and test anymore unless we use the Management Console ... it would be better if the functionality was the same across the platform