"SIP:" Protocol

MattPridd

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Hi everyone,

Hope you're all well,

Hopefully someone has run into this before, I've got a customer who is looking to integrate between 3cx and OpenCRM. According to the OpenCRM website it's just a couple tick boxes and pasting a URL which I've done but I'm hitting an issue because within OpenCRM, it uses the "SIP:" protocol to initiate the call but this makes Windows ask which app to use to open the link and 3CX doesn't appear as a selectable option? I think this is because 3cx desktop app is an App (from Microsoft Store) rather than an installed program and the PWA is basically a fancy website and not installed,

Does anyone have any insights please?

Thanks in advance,
Matt
 
1752073692252.png


NVM i only half read :D
 
Looks like 3CX doesn't register the SIP protocol and never has. Likely needs an enhancement request.

v20:
1752074004209.png

v18:
1752074016522.png

v16:
1752074043105.png
 
Hi,

You can post this in the ideas forum if there is a solid use case for it.

Best,
KS.
 
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