SIP Proxy for SNOM external extension with Static IP

[wblake]

Hello,
I am reviewing the configuration of some external extensions that have had some reliability issues in our 3CX system.

On the Web Page for Configuring SNOM Phones
http://www.3cx.com/sip-phones/snom.html

I read a Note that states:

Note 4: There is a known issue with using SNOM Phones as external extensions about which we are in discussions with SNOM to find a resolution. If you need to use a SNOM Phone as an external extension, you will need to implement the 3CX SIP Proxy Manager on a PC in the remote location.

Does this note still apply, and does the Proxy Manager still need implementation with SNOM phones that have Static IP addresses?

Thank you,
Wil Blake

 

[dapatter]

I am also seeing this problem....what exactly is the problem?

 

[dapatter]

Has anyone got any further information on what the exact problem is here?

 

[gsaccountants]

Does anyone know if the work has resulted in compatability for the new 821 coming later this month?
thanks,
alun