- Joined
- Nov 8, 2010
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I have both a Windows 10 instance and a Debian instance running V18 Build 965. Neither are taxed with low memory, disk or high CPU usage. The Debian system is a 16 call system and the Windows is an 8 call system. The Debian is hosted whereas the Windows in on-premise.
Both have been installed for quite a few years, but as of this week, the Debian system has randomly stopped the SIP Service so that calls no longer flow. A restart of the service fixes the issue, but then later it goes down again. It dropped 3X yesterday and so far 2X today.
The Windows instance had the same issue which happened late yesterday afternoon, but so far only 1 time. The event viewer showed the following -
The 3CX PhoneSystem 01 SIP Server service terminated unexpectedly. It has done this 1 time(s). and
Faulting application name: 3CXPhoneSystem.exe, version: 18.0.4.965, time stamp: 0x62beb3ff
Faulting module name: ntdll.dll, version: 10.0.19041.1806, time stamp: 0x1000a5b9
Exception code: 0xc0000374
Fault offset: 0x00000000000ff609
Faulting process id: 0x180c
Faulting application start time: 0x01d89736b9726a9b
Faulting application path: C:\Program Files\3CX Phone System\Bin\3CXPhoneSystem.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: e8ca7e7c-5d97-4a89-957a-ef7f578f4254
Faulting package full name:
Faulting package-relative application ID:
Not sure if related to the update, but certainly not seen before it was applied.
Both have been installed for quite a few years, but as of this week, the Debian system has randomly stopped the SIP Service so that calls no longer flow. A restart of the service fixes the issue, but then later it goes down again. It dropped 3X yesterday and so far 2X today.
The Windows instance had the same issue which happened late yesterday afternoon, but so far only 1 time. The event viewer showed the following -
The 3CX PhoneSystem 01 SIP Server service terminated unexpectedly. It has done this 1 time(s). and
Faulting application name: 3CXPhoneSystem.exe, version: 18.0.4.965, time stamp: 0x62beb3ff
Faulting module name: ntdll.dll, version: 10.0.19041.1806, time stamp: 0x1000a5b9
Exception code: 0xc0000374
Fault offset: 0x00000000000ff609
Faulting process id: 0x180c
Faulting application start time: 0x01d89736b9726a9b
Faulting application path: C:\Program Files\3CX Phone System\Bin\3CXPhoneSystem.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: e8ca7e7c-5d97-4a89-957a-ef7f578f4254
Faulting package full name:
Faulting package-relative application ID:
Not sure if related to the update, but certainly not seen before it was applied.